CityKeys.Live Unlocked Is Getting an Upgrade
The platform you know at unlocked.citykeys.live is being replaced by a more complete version, where you can now book Broadway, Concerts, and Sports along side the Attractions you could already book on the old platform. Make the switch today — the old platform will be retired on October 1, 2026.
Two Platforms, One Clear Choice
Current Platform
The platform you've been using at unlocked.citykeys.live. It will no longer be available after October 1, 2026.
Log In (Old Platform)New Platform
The new and improved CityKeys.Live Unlocked experience — with Broadway, Concerts, and Sports along side Attractions.
Log In to New PlatformWhy Make the Switch?
The new platform is built from the ground up to give you a better experience.
More Access
Access our complete ticket inventory - right at your fingertips. No need to call for Broadway, Concerts and Sports.
Instant Assistance
Our AI Concierge Assistant Ask AIana can help you find what your guest needs and will pass you off to our team over Live Chat for an even more curated experience.
Organization Level Management
With the new platform property level administrative accounts are available to track desk agent sales and commissions, and to assist guests when the booking concierge is no available.
The old platform will no longer be available after October 1, 2026.
Make the switch today and avoid any disruption to your access.